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Frequently Asked Questions (FAQs)
- Where is Ecstasy Crafts located?
- What currency are the prices shown on the online order?
- Can we visit your warehouse to shop?
- Where is my order shipped from?
- If I call or fax where am I calling?
- If I am an American customer do I pay any sales tax for orders?
- Do you accept wholesale and retail orders?
- What are Ecstasy Crafts mailing addresses?
- Do you have a toll free number?
Where is Ecstasy Crafts located?
Ecstasy Crafts is located in Shannonville, Ontario Canada and Watertown NY.
What currency are the prices shown on the online order?
Prices are show in the Canadian Dollars for Canadians and US Dollars for US customers. For all other countries the default currency will be Canadian Dollars
Can we visit your warehouse to shop?
Yes, Ecstasy Crafts is open to the public during normal business hours. If you do decide to visit us we suggest calling prior to dropping in, just to confirm your arrival time.
Where is my order shipped from?
All orders for our American customers are shipped from Watertown, NY. All Canadian orders are shipped from our warehouse and order fulfillment center in Shannonville, ON.
If I call or fax where am I calling?
If you call or fax you will reach our customer service line at our Order Fulfillment Center in Shannonville ON.
If I am an American customer do I pay any sales tax for orders?
No, all American orders are exempt from all taxes.
Do you accept wholesale and retail orders?
Yes, Ecstasy Crafts wholesales and retails all of its current product lines. Click here for our Wholesale Login or to apply for Wholesaler status.
What are Ecstasy Crafts mailing addresses?
Canadian Address | USA |
Ecstasy Crafts | Ecstasy Crafts Inc |
Do you have a toll free number?
Yes, Ecstasy Crafts toll free number 888-288-7131. You can also find it on our website, or contact us through email.