Customer Service

If you’re a new customer, we look forward to doing business with you and we know you will enjoy the experience. For our loyal, continuing customers, thank you for your support and we hope to continue making your shopping experiences with Ecstasy Crafts very enjoyable.

Over the past 18 years Ecstasy Crafts has brought you the most unique and fun paper crafting projects the market has to offer.

Dennis Oskamp takes pride in running a business that makes people feel welcome and comfortable. Over the years, and with the help of his staff, Dennis has introduced many new products to his customers.

Product lines are always expanding and the joining of new customers allows Ecstasy Crafts to maintain a budding business. Dennis and his staff would love to help you with any of your questions and concerns, but please check out our FAQs section for things that may have already been asked.

 

About Ecstasy Crafts

 

Ecstasy Crafts Inc

Ecstasy Crafts started business in 1993 by importing European paper crafting products and distributing these specialty craft items to customers. Time flies when you are having fun and now 15 years later we have expand the business to include over 3000 different Paper Crafting items from stickers to punches to papers.

Expanding our product lines has allowed Ecstasy Crafts Inc to introduce many exclusive Dutch paper-crafting supplies for North American stores and customers, becoming your premier source for paper crafting goods. All of us at Ecstasy Crafts strive to ensure that your shopping experience is pleasant and enjoyable. We are continually striving to locate and introduce new and innovative paper crafts that will inspire the paper crafting market and enthusiast.

Mission statement

Ecstasy Crafts Inc will supply Canadian and American retail and wholesale customers with premier paper crafting products. All business transaction will be completed honestly, in a reliable, professional, and equitable manner. Ecstasy Crafts' team of professional staff will care for each customer with exemplary service, commitment and respect. To acknowledge and respect the value of our customers and vendors is the ultimate reason we survive and thrive, by fostering business relationships based on mutual trust, respect and gratitude.

 

Need to contact us?

Please don’t hesitate to contact us with your questions and comments either by phone or email, or if you are a local customer or just passing through drop by our Shannonville warehouse between the hours of 9am and 5pm!

Our address:

Ecstasy Crafts
630 Shannonville Rd
Shannonville, ON
K0K 3A0

 

US Shipping Address:

Ecstasy Crafts Inc

800 Proctor Ave

Ogdensburg, NY 13669


Phone: (613) 968-4271

Toll Free: 1-888-288-7131

Fax: (613) 968-7876

Email Address: info@ecstasycrafts.com

 

 

Google Maps Canada
Click above to find us on Google Maps

 

Directions:

401 Hwy to Exit #556 - Shannonville Rd. (East of Belleville)
North on Shannonville Rd approx. ½ mile
2nd driveway on the right side (#630 Shannonville Rd.)
We are located in a grey brick building set back from the road, if you pass Tyendinaga School you’ve gone just a bit too far.

 

Shipping & Purchasing Policies

If you're in need of shipping information or details of our purchasing policies, please go to the Policies section. For countries that are ordering (other then US or Caanda) please select the "no state or province"  when you are asked to choose.  This will allow yo to enter your complete ship to address.  

 Canadian customers will be charged tax according what the law..ie either HST or GST.  Ecstasy Crafts will modify an invoice to reflex the correct tax and notify the customer by email of the change.