Shipping & Purchasing Policies

All Canadian orders will be shipped by Canada Post or ICS Courier and all American orders will be shipped by US Post or UPS.

All orders are shipped via UPS or Parcel Post FOB Shannonville, ON. The Charges for freight and handling costs are based upon the weight and associated speed of delivery.

If another carrier is to be used please advise us with your order.

All orders are C.O.D unless payment is included or credit has been approved. All prices are quoted in dollars.

All prices are subject to change without notice. All returns or damages or discrepancies must be reported within 7 days of receiving the order.

Available Shipping Options - Free on retail orders over 125.00 in Canada or USA only  
METHODESTIMATED DELIVERY TIME1SHIPMENT CHARGE2CHARGE PER UNIT
CANADA POST REGULAR 3-5 BUSINESS DAYS$10.00NO CHARGE
UPS 3 DAY AIR3 DAYS $15.00NO CHARGE
PRIORITY USPS2-3 BUSNESS DAYS$10.00NO CHARGE
UNITED STATES POSTAL SERVICE (PRIORITY MAIL)
2-5 BUSINESS DAYS$10.00NO CHARGE
UNITED PARCEL SERVICE GROUND
2-5 BUSINESS DAYS$10.00NO CHARGE
USPS FLAT RATE ENVELOPE (USA ONLY)**2 -3 BUSINESS DAYS$6.75NO CHARGE
AIR MAIL INTERNATIONAL5-7 BUSINESS DAYS$12.00$1.00
CANADIAN COURIER ICS
NEXT DAY IN ONT & QC$10.00NO CHARGE

1ACTUAL DELIVERY TIMES MAY VARY.

2YOUR TOTAL CHARGE WILL BE THE MAXIMUM SHIPMENT CHARGE + (QUANTITY ORDERED X CHARGE PER UNIT). YOUR TOTAL SHIPPING COSTS WILL BE SUMMARIZED DURING CHECKOUT.

**ORDERS THAT EXCEED A USPS FLAT RATE ENVELOPE WILL BE SUBJECT TO THE $9.85 FLAT RATE SHIPPING CHARGE.

The maximum shipping and handling charge for any order is $9.85. This is a flat rate. Regardless of weight or number of items ordered you will only be charged the flat rate. The flat rate for S&H are for a basic service that is either regular Ground UPS or Priority USPS or Canada Post (for Canadian customers).

Please allow 2-3 days for order processing. Then add on the number of days based on the requested shipping service. For example 2 days plus 2-3 days for Priority Mail means a total of 5 business days before your order will arrive.

If require faster service for example next day air. Please contact us for a quote. The flat rate applies only for our retail orders.

If you have any questions or needed any further information about the shipping policy please contact us by email. Thanks again for your order.

Best regards,
Dennis Oskamp VP Operations