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Shipping & Purchasing Policies
All Canadian orders will be shipped by Canada Post or Fed EX Ground and all American orders will be shipped by US Post or UPS.
All orders are shipped via UPS or Parcel Post FOB Shannonville, ON. The Charges for freight and handling costs are based upon the weight and associated speed of delivery.
The shopping cart currency is US dollars for all countries except if you live in Canada, then the prices are in Canadian currency.
If another carrier is to be used please advise us with your order.
All orders are C.O.D unless payment is included or credit has been approved. All prices are quoted in dollars.
All prices are subject to change without notice. All returns or damages or discrepancies must be reported within 7 days of receiving the order.
Please note that if there is a prolonged period of inactivity the regards to the your shopping cart, the website will time out and your shopping cart will be lost. Your apologies for an inconvenience this may cause.
Available Shipping Options - Free on retail orders over 75.00 in Canada or USA only| METHOD | ESTIMATED DELIVERY TIME1 | SHIPMENT CHARGE2 | Per $ Value |
CANADA POST EXPEDITED CANADA POST EXPEDITED CANADA POST EXPEDITED CANADA POST EXPEDITED | 3-5 BUSINESS DAYS 3-5 BUSINESS DAYS 3-5 BUSINESS DAYS 3-5 BUSINESS DAYS | $11.50 $9.50 $7.00 $5.50 | $50.00 - 74.99 $30.00 - 49.99 $15.00 - $29.99 $0.00 - $14.99 |
| UPS 3 DAY AIR | 3 DAYS | $20.00 | NO CHARGE |
PRIORITY USPS OR FIRST CLASS MAIL PRIORITY USPS OR FIRST CLASS MAIL PRIORITY USPS OR FIRST CLASS MAIL PRIORITY USPS OR FIRST CLASS MAIL
| 2-3 BUSINESS DAYS 2-3 BUSINESS DAYS 2-3 BUSINESS DAYS 2-3 BUSINESS DAYS
| $10.00 $7.00 $5.50 $4.00 | $50.00 - 74.99 $30.00 - 49.99 $15.00 - $29.99 0.00 - $14.99 |
| UNITED STATES POSTAL SERVICE (PRIORITY MAIL) | 2-5 BUSINESS DAYS | $10.00 | NO CHARGE |
| UNITED PARCEL SERVICE GROUND | 2-5 BUSINESS DAYS | $10.00 | NO CHARGE |
| 2 -3 BUSINESS DAYS | NO CHARGE | ||
| AIR MAIL INTERNATIONAL | 5-7 BUSINESS DAYS | $17.00 | $1.00 |
| CANADIAN COURIER Fed Ex | NEXT DAY IN ONT & QC | $11.50 | NO CHARGE
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1ACTUAL DELIVERY TIMES MAY VARY. 2YOUR TOTAL CHARGE WILL BE THE MAXIMUM SHIPMENT CHARGE + (QUANTITY ORDERED X CHARGE PER UNIT). YOUR TOTAL SHIPPING COSTS WILL BE SUMMARIZED DURING CHECKOUT. Please allow 2-3 days for order processing. Then add on the number of days based on the requested shipping service. For example 2 days plus 2-3 days for Priority Mail means a total of 5 business days before your order will arrive. If require faster service for example next day air. Please contact us for a quote. The flat rate applies only for our retail orders. If you have any questions or needed any further information about the shipping policy please contact us by email. Thanks again for your order. Canadian customers will be charged tax according what the law states..ie either HST or GST. Ecstasy Crafts will modify an invoice to reflex the correct tax and notify the customer by email of the change.
Best regards, | |||